Shipping Rates and Estimates for Domestic Orders

For orders over $79 before taxes, we offer complimentary USPS priority mail shipping within the United States. For orders under $79, we offer Flat Rate Priority Mail Shipping at a cost of $7.92.

We process all orders within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

How do I check the status of my order?

To check the status of your order, you will receive an email notification from us once it has shipped, which will include a tracking number. Please allow 48 hours for the tracking information to become available.

If you have not received your order within 4 days of receiving your shipping confirmation email, please contact us at info@lovewlshop.com with your name and order number, and we will investigate the matter for you.

For full details on refunds, returns,

and exchanges, please refer to our Return Policy.

When will my order be processed?

We hope to ensure that you receive the goods as soon as possible. When placing an order, please make sure to select the correct model and color, as we cannot change your order. After the order enters the system, no changes or cancellations can be made.

Delivery confirmation

After your purchased item is shipped, you will receive a shipping confirmation email so that you can track the status of your order. The shipping cost depends on the weight of the package and the delivery location. The customer is responsible for all customs duties and taxes related to international orders.

Delivery time and cost

The standard shipping fee is $6.99, with free shipping for orders over $39 and a delivery time of 7-15 days.

The VIP shipping fee is $12.99 and the delivery time is 6-13 days.

**

These are estimated delivery times. Sometimes delays may occur due to carrier reasons.

track

As the recipient, it is your responsibility to track your order and submit a request to customs or courier. Otherwise, if the order is marked as returned to the sender or delivery fails due to the recipient's inability to follow up or failure to submit a request or notification to the courier, we will not be able to process any refund or replacement free of charge, and you may need to place another order.

Delivery

Your local customs may require additional documents and time to clear your package, which may delay the expected delivery time.

Your order may be delivered by your local post office or courier. According to your region, most orders are delivered by your local post office, so the package will be delivered together with your regular mail. If you are not at home during delivery, the post office may leave a card that explains how and where to collect your order.

taxation

After the package arrives in the destination country, import taxes, tariffs, and related customs fees may be levied. These fees are determined by the customs of the specific destination.

These fees and taxes are the responsibility of the consignee to pay, and we, lovewlshop.com, do not bear these fees and taxes. Please contact your local customs office for more details about the fees.

Customs and Regulations

It is your responsibility to check if there are any restricted items in the local postal regulations, as we are not responsible for any items that have not been accepted by a specific country.

Foreign transaction costs

If the currency used in your credit card account is not US dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also need to pay foreign currency transaction fees. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any fees charged to you by your bank or credit card issuing company. Please contact your bank for more detailed information about foreign currency transaction fees.

Our store prices are displayed in local currency, but will be converted to US dollars at checkout. All transactions are processed in US dollars through PayPal on the checkout page.

Cancel/Change

If you need to change or cancel your order, please contact us immediately. We process and ship very quickly (we are fast!). Once our warehouse processes your order, we will not be able to make any changes.

Please note that orders that have already been packaged or shipped cannot be cancelled.